Privacy Statement

Last updated: 11 May 2023

Redsphere is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Statement explains how we collect, use, and safeguard your information when you interact with our website and make purchases through our online store. By using our website and providing us with your personal data, you consent to the practices described in this Privacy Statement.

1. Data Collected for WooCommerce Orders: When you place an order through our WooCommerce platform, we collect and process the following information:
   Name, address, email, phone number.
2. Use of Data for WooCommerce: The data collected during the ordering process is used to fulfill your orders, provide customer support, and communicate with you about your purchases.
3. Data Collected for Redsphere Merchandising Sales: When you make a purchase of Redsphere merchandise, we collect and process the necessary information to process and deliver your order.
4. Use of Cookies: Our website uses cookies to enhance your browsing experience and provide personalized content. We use the WordPress Complianz plugin to manage cookie consent banners and ensure compliance with applicable privacy regulations.
5. Data Retention: We retain personal data for a period of 6 months, except for completed orders where we do not set specific limits.
6. Data Security: We take appropriate measures to protect your personal data, including the use of HTTPS encryption, regular security scans with Wordfence, and secure payment processing through PayPal.
7. User Rights: You have the right to access, rectify, and delete your personal data. These rights can be exercised through the features provided by the Complianz plugin.
8. Third-Party Disclosures: We do not disclose your personal data to third parties, except for our shipping partner, Boxtal, to facilitate order delivery.
9. Use of Cookies and Analytics: Our website uses cookies and Google Analytics to collect anonymous information about your browsing behavior for statistical purposes and to improve our website’s performance.
10. International Data Transfers: We do not transfer your personal data to countries outside the European Economic Area (EEA).

If you have any questions or concerns about our privacy practices, please contact us at redsphereshop@gmail.com. We may update this Privacy Statement from time to time, so we encourage you to review it periodically for any changes.